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Healing the Healer Program

Terms & Conditions

 

Effective Date: March 7, 2025

 

1. Overview

These Terms & Conditions govern participation in the Healing the Healer Program. By enrolling, you acknowledge that you have read, understood, and agreed to the terms outlined below. This program is designed as an educational resource and is not a substitute for professional medical, psychological, or legal services.

 

2. Participant Responsibilities

  • Success in the program depends on active participation, engagement with the materials, and application of strategies provided.

  • The program provides tools, education, and resources, but individual results will vary.

  • Healing the Healer is an independent learning experience and does not include one-on-one coaching unless purchased separately.

 

3. Community Guidelines & Confidentiality

  • The Healing the Healer community is a private and supportive space designed for discussion and engagement.

  • Respect for confidentiality is required—participants may not share details of other members' experiences outside the program.

  • Harassment, hate speech, or disruptive behavior will result in removal from the community without refund.

  • Live sessions will be provided as part of the program but will not follow a fixed schedule. Session length, frequency, and topics may vary based on participant needs and program evolution. These sessions are offered as an additional resource, not as a guaranteed component of the program.

 

4. Intellectual Property & Program Materials

  • All program content, including but not limited to videos, worksheets, and bonus materials, is intellectual propertyand may not be copied, distributed, or resold.

  • Materials are provided for personal use only—unauthorized sharing or reproduction is strictly prohibited.

 

5. Access & Program Updates

  • Participants have lifetime access to the core program materials unless otherwise specified.

  • Bonus modules and additional content are provided at the discretion of the coach and may be modified, removed, or expanded over time.

  • The program structure and features may evolve based on participant feedback and emerging research.

 

6. Refund Policy

  • All sales are final, with a conditional refund option outlined in the Healing the Healer Refund Policy [insert hyperlink].

  • Refunds are only considered for participants who meet the full engagement and eligibility requirements specified in the refund policy.

 

7. Disclaimer & Limitation of Liability

  • This program provides educational content and strategies but does not guarantee specific outcomes.

  • Participants assume full responsibility for how they apply the materials.

  • The coach is not liable for decisions or actions taken based on program content.

 

8. Contact & Support

  • For any questions or concerns regarding the program, participants must use the contact form on the website.

  • Direct email support is not provided outside of designated program interactions. General inquiries and program-related questions should be directed through the contact form to ensure organized and timely responses.

By enrolling in the Healing the Healer Program, you acknowledge and agree to these Terms & Conditions.

Coaching Terms & Conditions

Effective Date: March, 7, 2025

  

1. Coaching Relationship & Scope

  • Coaching is a collaborative partnership designed to support personal and professional growth.

  • Sessions focus on goal-setting, strategy development, and accountability, but coaching is not a substitute for therapy, medical treatment, or legal advice.

  • Clients are responsible for their own decisions, actions, and implementation of strategies discussed in sessions.

 

2. Session Details & Scheduling

  • Each coaching session is 60 minutes and conducted via video call.

  • Your camera must be on for all sessions—coaching is most effective when we can see each other’s expressions, reactions, and engagement.

  • Sessions should be conducted in a quiet, distraction-free environment where you are fully present and not driving or multitasking.

  • Sessions must be scheduled at a mutually available time using the provided booking link after purchase.

 

3. Expiration Policy

  • Single-session coaching must be used within 30 days of purchase.

  • Three-session coaching packages must be used within 90 days of purchase.

  • Unused sessions expire after the stated timeframes and cannot be refunded or transferred.

 

4. Cancellation & No-Show Policy

  • Missed sessions are forfeited and non-refundable.

  • If you are late, the session will still end at the originally scheduled time.

  • Rescheduling: Sessions may be rescheduled with at least 24 hours' notice. Requests made within less than 24 hours may be considered a missed session.

  • Cancellations: Sessions canceled with less than 24 hours’ notice will be forfeited and cannot be rescheduled.

  • Extenuating Circumstances: If something unexpected prevents you from attending, one session may be rescheduled at my discretion as a courtesy, not a guarantee. This applies once per coaching package and is determined on a case-by-case basis.

 

5. No Refund Policy

  • All coaching purchases are final and non-refundable.

  • Refunds will not be provided for:

    • Unused sessions or missed appointments.

    • Scheduling conflicts.

    • Changes in personal circumstances after purchase.

    • Deciding coaching isn’t the right fit after purchasing.

  • If you are unsure whether coaching is right for you, I encourage you to book a discovery call before purchasing.

 

6. Non-Transferability

  • Coaching sessions are non-transferable and may only be used by the person who purchased them. This ensures a personalized experience tailored to your goals.

 

7. Commitment to the Process

  • Coaching is most effective when you are fully engaged, open, and willing to explore new perspectives.

  • Clients should be honest, open to reflection, and committed to taking action.

  • Progress comes from small, meaningful steps, and I am here to guide you through that process.

8. Confidentiality & Disclaimer

  • All sessions are confidential, and your personal information will not be shared.

  • Coaching is not therapy, medical advice, or counseling. If you need those services, please seek a licensed professional.

  • Coaching is a collaborative process, but clients are fully responsible for their own decisions and actions.

 

9. Contact & Support

  • For questions regarding coaching sessions, scheduling, or concerns, please use the contact form on my website.

  • By purchasing a coaching session or package, you acknowledge and agree to these Terms & Conditions.

 

By purchasing a coaching session or package, you acknowledge and agree to these terms and conditions.

The Career Reset Mastermind Terms & Conditions

Effective Date: June 18, 2025

These Terms & Conditions govern participation in The Career Reset Mastermind. By enrolling, you acknowledge that you have read, understood, and agreed to these terms. The coach refers to Marco Benitez, MS, PA-C, CPC, the creator and facilitator of The Career Reset Mastermind. This mastermind is designed for educational and professional development purposes and is not a substitute for medical, psychological, or legal services.

1. Participation Requirements and Responsibilities

Participants are expected to:

  • Attend all live sessions on time with their camera on.

  • Be in a quiet, distraction-free environment. Logging in while driving, jogging, or engaging in other activities is prohibited. Anyone seen in an unsafe or distracting setting will be removed from the session and may forfeit that session.

  • Participants are expected to arrive on time for all sessions. Late arrivals may not be admitted. Anyone arriving more than 10 minutes after the scheduled start time will not be allowed to join that session, as key content and reflection activities will already be in progress.

Active engagement, openness, and respectful contribution are essential for your progress and the group’s integrity.

2. Group Conduct and Confidentiality

  • Participants must respect the confidentiality of what is shared during sessions.

  • The structure of this program includes elements of strategic reveal to maximize the impact of each session. Sharing specific content or the flow of the program with non-members is strictly prohibited, as it may diminish the experience for future participants.

  • Disruptive, disrespectful, or harmful behavior will result in removal from the mastermind without refund.

3. Intellectual Property

All program materials, session content, and supporting documents are the intellectual property of the coach. These materials are for personal use only and may not be copied, shared, or redistributed.

4. Refund and Re-Enrollment Policy

All sales are final and non-refundable. No credits, transfers, or makeup time will be provided for missed sessions, late arrivals, or failure to complete the program. Please review the full Refund Policy for details.

In rare cases of extreme or extenuating circumstances, the coach may consider enrollment in a future cohort. Such cases will be evaluated individually, may require supporting documentation, and are at the sole discretion of the coach. All decisions are final.

5. Disclaimer and Limitation of Liability

This mastermind provides educational content and coaching but does not guarantee specific outcomes. Participants are responsible for how they apply the insights and strategies. The coach is not liable for any decisions, actions, or outcomes arising from participation.

6. Contact and Support

For any questions about these Terms & Conditions or participation in The Career Reset Mastermind, please contact me via the contact form on the website.

By enrolling in The Career Reset Mastermind, you agree to these Terms & Conditions.